SmartBox FAQs

The final total depends on your choice of theme, gift add-ons and the size box you choose. The base cost of a SmartBox ranges from $30 to $60 + shipping.

This depends on which box and size you are ordering. We rotate the flavors and selections in our boxes periodically to keep your experience fresh and up to date. For this reason some items may vary from what is pictured in the photos. Most of our snacks are single-serve, but some selections we provide come in a larger, multi-serve size. For that reason, an estimated item quantity is provided in the description of each snack box page!

There are no minimums. There is a maximum of 21 snack boxes per address. If you have an order of over 21 snack boxes to a single address, please contact our corporate gifting specialist.

Yes, we do!

Yes, but the online availability is limited. If you would like to ship to other countries, please contact us directly.

Yes! We absolutely can ship to APO addresses. On occasion, The Army Post Office may have procedures in place which hold or delay your delivery. We recommend tracking your package, and getting in touch directly with your APO to secure your package arrival.

Yes, we do!

Our current ship times are 3-5 business days from the time of purchase. With rates applied, faster shipping is available for bulk corporate gifting orders.

Yes! Here's how:

When you are ready to checkout, and arrive to the Cart page, you will find a checkbox titled Ship to Multiple Addresses located at the top left corner of the page. Please allow for the cart page to fully load. From here you will be directed to a page where you can match your products with their intended addresses.

Located on the cart page, just before clicking Checkout, click the checkbox titled “Is this a Gift?” located just above the Checkout button. If you would like to add a message, card are available as add-ons with Snack Boxes and Build a Box.

We apologize for the inconvenience. This snack may still be part of our inventory, but is likely out of stock until we receive our next delivery. That should be soon, usually within a couple of weeks. If you’d like to inquire further, please email your question to express@smartboxcompany.com

We apologize your order did not arrive in perfect condition, thank you for bringing this to our attention! We would like to make this right ASAP. Please email us your name and the order number or email address associated with your order, and our customer service team will respond promptly.

If the person who sent you the product did not include a card or indicate during checkout that it was a gift, we can look up the sender via the order number on the packing slip. If you don’t have the packing slip, we can look up the order delivery address. Please email your request to express@smartboxcompany.com

At SmartBox, we focus on selecting snacks with high-quality, all-natural ingredients. We don’t have a specific focus on where our snack products come from, but most are manufactured in the U.S. Some product manufacturers are headquartered or originally from overseas.

We have a Gluten-Free Box, or you can shop our Gluten Free snack collection and hand-select what's just right for you. Not all gluten-free items are dairy-free. We include a nutrition and ingredients label with every snack on our website as well.

This is a great idea! At this time there is no themed box or collection specific to nut/allergen-free items. However, several of our individual snacks are indeed nut-free. Please review the provided ingredients labels when shopping snacks.

This is a great idea. We will definitely be expanding our future selections to include low-sugar themes and collections! In the meantime, if you'd like to find high quality low or no-sugar options, the best place to shop is our Fitness or KETO collections.

Currently, we do not have specific allergen-free themed boxes. We do intend to offer this in the near future! For now, the best way to ensure an allergen-free order is to shop individual snack collections. We include the nutrition label and ingredient list for each snack online for this purpose.

SmartBox combines the highest quality snack food with the convenience of online delivery to help individuals from all walks of life and dietary needs save time, save money and enjoy delicious healthy snacking. We carry a variety of products with the finest all-natural ingredients and deliver them right to your doorstep. You can discover delicious new treats, without having to buy full sizes or make the trip to a limited-variety store. You may want the convenience of a snack box subscription, to send a gift to a loved-one with diet restrictions, or just be trying to stock up for the home or office. With SmartBox, you can #SnackIntelligently, your way

Subscribe to snack boxes by selecting Subscribe & Save 10% before adding the product to your cart.

Prepay in full for a set number of monthly deliveries by selecting Prepay Subscribe & Save 10% before adding the product to your cart. This makes for an awesome gifting experience for if your intention is to send a gift.

Looking for a recurring delivery of snacks to your office? Visit our Office Snacks page to get started!

Login to your account >> clickManage Subscriptions>> "View Details" >> scroll to the bottom and select "Cancel Subscription". We’re sorry to see you go. Remember you can pause your subscription and no further charges will be incurred, and you can easily reactivate whenever you wish.

Login to your account and clickManage Subscriptions>> under “Subscription Status”, click “Pause” (or “Resume” to reactivate).

Yes: login and click Manage Subscriptions >> next to “Next Order Date”, click “Change Date”

Yes: login and clickManage Subscriptions>> "Change Frequency"