About Our Snack Boxes
How much do the snack boxes cost?
The final total depends on your choice of theme, gift add-ons and the size box you choose. The base cost of a SmartBox ranges from $30 to $60 + shipping.
How many snacks come in a box?
This depends on which box and size you are ordering. We rotate the flavors and selections in our boxes periodically to keep your experience fresh and up to date. Most of our snacks are single-serve, but some selections we provide come in a larger, multi-serve size. For that reason, an estimated item quantity is provided in the description of each snack box page!
Is there a minimum purchase required?
There are no minimums. There is a maximum of 21 snack boxes per address. If you have an order of over 21 snack boxes to a single address, please contact our corporate gifting specialist.
Do you ship to Hawaii/Alaska?
Yes, we do!
Do you ship internationally?
Yes, but the online availability is limited. If you would like to ship to other countries, please contact us directly.
Do you ship to Army Post Office (APO) addresses?
Yes! We absolutely can ship to APO addresses. On occasion, The Army Post Office may have procedures in place which hold or delay your delivery. We recommend tracking your package, and getting in touch directly with your APO to secure your package arrival.
Do you ship to USVI and/or Puerto Rico?
Yes, we do!
How long will shipping take?
Our current ship times are 3-5 business days from the time of purchase. With rates applied, faster shipping is available for bulk corporate gifting orders.
Can I ship to multiple addresses in one order?
Yes! Here's how:
When you are ready to checkout, and arrive to the Cart page, you will find a checkbox titled Ship to Multiple Addresses located at the top left corner of the page. Please allow for the cart page to fully load. From here you will be directed to a page where you can match your products with their intended addresses.
How do I let you know my product is a gift?
Located on the cart page, just before clicking Checkout, click the checkbox titled “Is this a Gift?” located just above the Checkout button. If you would like to add a message, card are available as add-ons with Snack Boxes and Build a Box.
One of the snacks I want is out of stock! When will you have more?
We apologize for the inconvenience. This snack may still be part of our inventory, but is likely out of stock until we receive our next delivery. That should be soon, usually within a couple of weeks. If you’d like to inquire further, please email your question to email@example.com
I just received my order, but a few of the snacks are missing or damaged… Can you fix this?
We apologize your order did not arrive in perfect condition, thank you for bringing this to our attention! We would like to make this right ASAP. Please email us your name and the order number or email address associated with your order, and our customer service team will respond promptly.
I received a SmartBox as a gift (I guess)… but I have no idea who sent it! Can you tell me who sent it?
If the person who sent you the product did not include a card or indicate during checkout that it was a gift, we can look up the sender via the order number on the packing slip. If you don’t have the packing slip, we can look up the order delivery address. Please email your request to firstname.lastname@example.org
About Our Products
Are your products all American-made? Or do any come from overseas?
At SmartBox, we focus on selecting snacks with high-quality, all-natural ingredients. We don’t have a specific focus on where our snack products come from, but most are manufactured in the U.S. Some product manufacturers are headquartered or originally from overseas.
Can you do gluten-free or dairy-free snacks?
We have a Gluten-Free Box, or you can shop our Gluten Free snack collection and hand-select what's just right for you. Not all gluten-free items are dairy-free. We include a nutrition and ingredients label with every snack on our website as well.
Can you do nut-free snacks?
This is a great idea! At this time there is no themed box or collection specific to nut/allergen-free items. However, several of our individual snacks are indeed nut-free. Please review the provided ingredients labels when shopping snacks.
Do you offer a low-sugar box?
I have incredibly specific allergies! How do I know if your themed boxes are nut-free, dairy-free, strawberry-free, soy-free, etc.?!
Currently, we do not have specific allergen-free themed boxes. We do intend to offer this in the near future! For now, the best way to ensure an allergen-free order is to shop individual snack collections. We include the nutrition label and ingredient list for each snack online for this purpose.
What’s the difference between ordering these snacks through SmartBox via just ordering them myself from another supplier?
SmartBox combines the highest quality snack food with the convenience of online delivery to help individuals from all walks of life and dietary needs save time, save money and enjoy delicious healthy snacking. We carry a variety of products with the finest all-natural ingredients and deliver them right to your doorstep. You can discover delicious new treats, without having to buy full sizes or make the trip to a limited-variety store. You may want the convenience of a snack box subscription, to send a gift to a loved-one with diet restrictions, or just be trying to stock up for the home or office. With SmartBox, you can #SnackIntelligently, your way
Customizations & Subscriptions
How do I subscribe?
Subscribe to snack boxes by selecting Subscribe & Save 10% before adding the product to your cart.
Prepay in full for a set number of monthly deliveries by selecting Prepay Subscribe & Save 10% before adding the product to your cart. This makes for an awesome gifting experience for if your intention is to send a gift.
Looking for a recurring delivery of snacks to your office? Visit our Office Snacks page to get started!
How do I cancel my snack subscription?
Login to your account >> clickManage Subscriptions>> "View Details" >> scroll to the bottom and select "Cancel Subscription". We’re sorry to see you go. Remember you can pause your subscription and no further charges will be incurred, and you can easily reactivate whenever you wish.
How do I pause my snack subscription?
Login to your account and clickManage Subscriptions>> under “Subscription Status”, click “Pause” (or “Resume” to reactivate).
Can I change the order date of my Subscription?
Yes: login and click Manage Subscriptions >> next to “Next Order Date”, click “Change Date”
Can I change the frequency of my subscription?
Yes: login and clickManage Subscriptions>> "Change Frequency"